Frequently Asked Questions

You will always have questions to ask, hopefully we have answer these questions before you need to contact your local retailer.

  • Where can I get a Veldeau bathroom brochure?

    Our brochure is available to view in a variety of formats. You can view it online, download a PDF copy, or request a hard copy brochure via our samples and brochure order page.

  • Where can I buy Veldeau bathroom furniture?

    Your nearest showroom can be found by visiting the Find a Retailer page and entering your postcode/location. We have created a helpful retailer locator which will let you know what’s on show and any amenities they have.

  • Can I see a sample of Veldeau bathroom furniture finishes?

    We offer a 24hr sample service. Please add your samples to the basket, fill in your contact details and they will then be delivered direct to your door.

  • Can I buy Veldeau bathroom furniture online?

    Veldeau bathroom furniture is available from authorised bathroom retailers only (we do not sell Veldeau products online) so you will only be able to purchase your Veldeau furniture from your nearest Veldeau retailer.

  • Where can I find your fitting/technical instructions?

    Technical and Fitting information on all Veldeau products can be found on any product page. However if you find your question hasn’t been answered by this information then please contact a member of our customer service team who will be happy help with your request.

  • What are your opening times?

    Our opening times are Monday to Friday 8-5pm. For your closest retailer opening times please refer to the find a retailer page.

  • Can I use the images on this website?

    The use of images from this website is strictly prohibited. Veldeau images cannot be used without express permission from Veldeau. Please contact our marketing department should you wish to use any Veldeau images. Marketing Department, Woodstock Trading Company, Straight Mile House, Rotherwas Industrial Estate, Hereford. HR2 6JF or email us marketing@woodstockco.com. If you are one of our trusted retailers and would like to show Veldeau bathroom images on your website then please contact us and we can provide hi-res versions in numerous formats.

  • Where can I find your terms and conditions?

    Our terms and conditions can be found here.

  • What guarantees do I get with Veldeau bathroom furniture products?

    We offer a 2 year guarantee on our products, the conditions of guarantee can be viewed here

  • How should I care for/clean my Veldeau bathroom furniture?

    Never use chemical or abrasive cleaners, bleach or furniture polishes on any bathroom furniture as the finish can be affected. Clean only with a soft damp cloth and a mild soap solution as necessary. All water spills and sprays MUST be wiped clean and mopped dry immediately to prevent water marks or other damage.